Tenancy Management

Tenancy Management


All tenants of Two Towers are Southwark Council tenants and have a signed Tenancy Agreement with the Council as their landlord and with Two Towers Housing Co-operative.

As part of the Management Agreement Two Towers has agreed to take over the management of tenancies including signing up of new tenants, dealing with tenancy matters including keeping you informed of your legal rights and responsibilities, dealing with complaints, assisting with matters such as lodgers, exchanges and succession and also dealing with issues such as tenancy fraud.

Introductory Tenancies

Most new council tenancies are introductory tenancies, under the Housing Act 1996, for a trial period of 12 months. We can extend this by six months if we think that you need more time to get used to and to comply with the terms of your tenancy. After your introductory period you will automatically become a secure tenant unless we have started legal action to repossess your home.

As an introductory tenant you only have the following rights:

  • Right to repair
  • Family member, partner succession rights
  • Housing management consultation rights

Secure Tenants

As long as your council home is your only or principal home we cannot make you leave without a court order. As long as you follow the rules of your tenancy agreement there is usually no reason why you cannot stay in your home for life.

As secure tenant you have the following rights:

  • Right to repair
  • Right to take in a lodger
  • Right to sublet part of the dwelling
  • Right to exchange with another tenant
  • Family member, partner succession rights
  • Right to improve the dwelling
  • Housing management consultation rights
  • Right to buy

Each year we will carry out a tenancy check and you must satisfy us that you are occupying the property as your only or principal home. This yearly check and photographic evidence are to stop people living in council housing without the council’s permission and committing fraud.

When moving out you must give us at least four weeks’ notice in writing, if you are moving because of a transfer let us know your tenancy start date and we may agree a shorter period of notice.

Further information regarding your rights as a tenant can be found on the Southwark Council website as below:

Please click here for the Tenants Handbook

Do you have a Tenancy Management Question?    Contact Us